Only the information needed to help you.
IPTV UK Premium uses limited contact, order, device and support information to answer questions, activate plans and resolve viewing issues. We do not sell personal information or use the website for behavioural advertising.
1. Who is responsible
IPTV UK Premium is responsible for personal information received through this website, email, telephone and WhatsApp. This notice explains our approach when you ask about IPTV UK Premium channels, films, series, streaming quality or place an order.
For privacy questions, email support.iptv.live.stream@gmail.com. Please do not include passwords, full card numbers or unnecessary identity documents.
2. Information we may collect
We may receive your name, email address, telephone number, order reference, plan selection, device model, operating system, player choice and messages exchanged with support. Basic technical information such as browser type, approximate location or security logs may be processed by the website host.
Payment credentials are handled by the selected payment provider under its own privacy terms. We may receive a payment status, reference and limited billing information, but we do not need your full card number to activate a plan.
3. Why we use information
We use information to reply to enquiries, check compatibility, process and activate orders, provide setup guidance, troubleshoot streaming quality and maintain service records. We may also use limited records to prevent fraud, credential sharing or misuse.
Depending on the activity, processing may be needed to take steps at your request, perform our agreement, comply with legal duties or pursue legitimate interests such as service security and customer support.
5. Retention and security
We retain information only for as long as reasonably needed to deliver the plan, answer support questions, handle disputes, prevent misuse and meet record-keeping duties. Retention periods can differ depending on the type of record and legal requirement.
Reasonable organisational and technical measures are used to limit access and protect stored information. No online system is completely risk-free, so contact us promptly if you think a message or account detail has been exposed.
7. Your UK data protection rights
Depending on the circumstances, you may ask to access, correct, erase, restrict, object to processing or receive a portable copy of personal information. You may also withdraw consent where consent is the basis used.
We normally aim to respond within one month, subject to identity checks and exceptions allowed by law. You may complain to the UK Information Commissioner’s Office if you remain concerned about how your information is handled.
8. Children and changes to this notice
Our services are intended for adults and we do not knowingly accept orders from anyone under 18. If you believe a child has supplied personal information, contact us so it can be reviewed.
We may update this notice as our tools, providers or legal duties change. The effective date at the top shows when this version began to apply.
9. Make a privacy request
Email support.iptv.live.stream@gmail.com with “Privacy request” in the subject. Tell us the right you want to exercise and the contact or order details needed to locate the relevant record.
Ask a privacy question.
We will help identify the relevant records and explain the next step.